ORGANIZATIONAL TECHNOLOGY INFRASTRUCTURE MANAGEMENT -ITO

Operate your business without interruptions and hiccups with your ITO.

ORGANIZATIONAL TECHNOLOGY INFRASTRUCTURE MANAGEMENT

In Nexos we understand how essential it is to ensure the operation of your business, without interruptions and setbacks, therefore, we have diagnostic services, transition and management in technological infrastructure, which is carried out by methodical, rigorous and highly qualified professionals.

With ITO we perform assurance activities in networks, information, communications, hardware and software; optimizing their performance in pursuit of business objectives.

WHAT DO WE DO?

We cover the fundamental aspects of your company technological infrastructure, allowing you to concentrate on what is really relevant: YOUR BUSINESS.

WE PROVIDE ASSURANCE IN:

  • Communications
  • Software
  • Hardware
  • Information

ITO MANAGEMENT AND STABILIZATION PHASES

Management Phase

  • Help desk for the resolution of incidents in the ITO.
  • Incident attention agreement, categorizing them according to their impact on the ITO
    operation.
  • Improvement plans for the growth and constant updating of the ITO.

Stabilization Phase

According to the results obtained from the diagnosis phase, improvement plans are developed, aimed at complying with best practices and stabilization in the ITO.

EXECUTION OF THE PDCA (Plan-Do-Check-Act) METHODOLOGY

We plan, do, check and act in a cyclical manner, where feedback is constantly provided to
maintain continuous improvement.

SOME OF OUR DEVELOPED SERVICES ARE:

Communications standardization, VPN’s assembly and administration, implementation and administration of virtual servers, definition of work environment standards and definition and implementation of information security.